 |   Store Hours 10am-6pm, daily Chocolate Bar Now Open! If you live in the San Francisco Bay Area, no need to wait for your Charles Chocolates to come in the mail! Visit us at our new permanent Store & Chocolate Bar in Emeryville, California. While enjoying hot chocolates and confections at our new chocolate bar, you can now sit at the counter and watch as the chocolates are being made in our newly expanded 6,700 square foot factory. We are the only chocolatier worldwide to offer this unique, comprehensive view into our production processes. Chocolate Factory Tours The most common question we’ve gotten is, “Do you offer tours?” The answer is yes – but please understand that we offer a different kind of tour. Instead of watching a video of the same process over and over, or hearing a long lecture about chocolate, our goal is to provide an interactive, dynamic experience. Currently the chocolate industry is extremely secretive about how confections are made. Charles Chocolates aims to “de-mystify the art of making chocolate” by providing a full view into our kitchen. By watching our chocolatiers make the chocolates from start to finish, visitors will gain a much deeper and richer understanding of how our chocolates are made. Much like the restaurant industry created a deeper understanding and appreciation for food when they began having open kitchens, Charles Chocolates offers an extremely special, intimate, and comprehensive view into our “open chocolate factory”. Every time you visit Charles Chocolates, you’ll likely see something different. Starting Saturday August 4, 2007, we will offer a free guided factory tour of our production facility. You'll be able to watch as our chocolatiers are in full production in our kitchen, observe various chocolates being made, and learn about the production processes at Charles Chocolates. The tour will end with an interactive question and answer session. Tours will happen twice daily at 11:30 am and 2:30 pm every Wednesday, Friday, Saturday and Sunday. While you won’t be able to walk through our production floor because we will be in full production, you will gain a much more comprehensive view of all the different processes that occur to make one piece of chocolate. We look forward to hosting you and answering your questions.
Please be advised that due to production schedules, our kitchen may not be in production on a day that you visit. Tours will still be offered, but you may not see chocolates being made. To find out in advance if we will be in production on a particular day, please call us at 510-652-4412 ext. 311. We will soon offer a brochure which serves as a self-guided tour to our kitchen which you can follow from the cafe, which will enable you to learn more about the art of being a chocolatier, and the varied processes behind each of our confections. We look forward to having you visit for factory tours, tastings, and happy hour at Charles Chocolates. Private Tours and Events The Charles Chocolates store and Factory is available for special events and private tours. For more information or to schedule a private event, please email events@charleschocolates.com or call Caroline at 510.652.4412 x311.
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